McDonald's | Questions

LET'S TALK ABOUT QUALITY

 

At McDonald’s Lebanon, quality is at the heart of everything we serve. From sourcing ingredients to preparing every meal, we follow strict food safety, hygiene, and quality standards that meet McDonald’s global requirements.

Every ingredient we use is carefully selected, rigorously tested, and continuously monitored to ensure it meets our high standards for freshness, taste, and safety. We work closely with trusted partners, apply international best practices, and conduct regular quality checks so our customers can enjoy their favorite meals with confidence—every time.

 

    Asked by

    How often do you change the oil? Do you use the same oil every day to fry the potatoes?

     

    Proper oil management is essential to ensure food quality and safety.

    In our restaurants, oil is carefully monitored and managed through:

    Daily oil filtering
    Regular cleaning of fry vats
    Strict temperature control
    Refilling and covering vats when not in use to prevent water or salt contamination

     

    Oil quality is checked every day for every fry vat. We use a specialized device that measures the oxidation percentage to ensure the oil meets strict quality standards. Based on the test results, the oil is replaced whenever it no longer meets our requirements.

    We follow internationally recognized standards, including German quality benchmarks, to ensure optimal oil performance and food safety.

    This ensures our fries are always cooked in oil that meets our high quality and safety standards.

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    What type of fish is used in the Filet-O-Fish?

     

    The Filet-O-Fish is made from wild-caught white fish (Alaska Pollock), selected for its mild flavor, flaky texture, and consistent quality.

     

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    Asked by

    Is McDonald’s chicken 100% chicken? Do you use the whole chicken?

     

    All chicken served in McDonald’s Lebanon restaurants is made from 100% real chicken. We use chicken breast meat only, selected for its quality, texture, and taste. We do not use the whole chicken or mixed parts.

    In Lebanon, our chicken is sourced from Hawa Chicken, a trusted local supplier that fully complies with McDonald’s global standards for quality, food safety, and full traceability.

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    Asked by

    Is McDonald’s beef Halal?

     

    All beef served in McDonald’s Lebanon restaurants is Halal certified.

    Halal compliance goes beyond the method of slaughter. It covers the entire process, including:

    Animal feeding and diet.
    Animal health and welfare.
    Slaughtering methods in line with Islamic requirements.
    Processing, handling, and food safety standards.

    Our Halal certification is issued by recognized local religious authorities in Lebanon, ensuring full compliance with Islamic principles and local regulations.

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    Asked by

    Is the fish sustainably sourced?

     

    Yes. The fish used in the Filet-O-Fish comes from fisheries that respect global fishing quotas and are managed to prevent overfishing.

    We support responsible fishing practices to help protect marine ecosystems and ensure long-term sustainability.

     

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    How is milk stored in restaurants?

     

    Milk is stored at regulated temperatures and monitored regularly. Clear storage and handling procedures are followed to maintain freshness and ensure it meets McDonald’s quality and food safety standards until served.

     

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